
Retail Chat Support
AUD 125–455 / dayAnswer shopper questions in the chat window of Australian retail sites using approved replies. Written work only — no phone calls at any stage.
NestPerch keeps four checked work-from-home roles open across Australia. Each one confirmed with the employer, each one arranged over WhatsApp, none of them left up after they fill.


We are a small team in Mackay. The board never grows past four because those are the four we have actually confirmed with the employer this week — and each one is taken down the day it fills. It is a slower way to run a job site and a much more honest one.
Each role is arranged through WhatsApp. Message our HR team to hold a spot before it fills.

Answer shopper questions in the chat window of Australian retail sites using approved replies. Written work only — no phone calls at any stage.

Keep customer lists current — correct addresses, merge duplicates, close off inactive entries. Quiet work with a clear checklist for every batch.

Assemble simple accommodation and travel bookings for small operators and send the confirmations out. Evening blocks are available on this role.

Read menus and product pages against a short checklist — prices, spelling, missing photos — and log anything that needs fixing for the business.
A short form asking your area and the hours you can genuinely cover each week.
Our HR team replies with the roles that actually match what you sent through.
A friendly conversation to confirm which role suits and pick a start date.
Training runs online and most people work their first shift the same week.
Hours are logged as you work and paid on the agreed cycle — nothing to chase up.
Four roles listed and every one was still open when I messaged. That had not happened to me before.
The records work is quiet and I do it in blocks around the school run. Nobody has minded when the hours happen.
They put the daily pay in the very first message. That is why I kept the conversation going.
Send your details and our HR team will message you on WhatsApp with the roles open near you right now.
No. Every role on this board is beginner-friendly and comes with online training before your first shift. Being reliable counts for far more here than a long résumé.
A laptop or desktop computer, a stable internet connection and somewhere quiet to work. Anything specific to a particular role is explained before you agree to start.
Most people begin between 15 and 30 hours a week and adjust from there. You tell us the window you can genuinely cover and we only offer roles inside it.
Once you have messaged our HR team on WhatsApp, most applicants finish their chat within two days and start in the same week.
Questions before you apply are welcome — you do not have to send an application first. Email us and a member of the team replies directly, usually within one working day.
Email: careers@nestperchly.com
Hours: Monday to Saturday, 9am – 7pm (AEST)
Location: Australia
NestPerch is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.
NestPerch acts as a candidate intermediary and is not the hiring employer. Hiring decisions, employment terms and final compensation are provided by the hiring employer. Compensation may vary by employer, experience, location and schedule. We never ask applicants for payment, passwords or banking details.
Contact: careers@nestperchly.com